With any business start-up, there is the lingering question of “if you build it, will they come?” And even if they do, will it mean anything?
But that is not the worry with developers, investors or users of SeeClickFix, the phone app enabling citizen engagement in pothole abatement. Citizens are coming, local governments are responding – and the potholes are getting fixed.
The surprise is that all these volunteer pothole reporters are also helping municipalities save money. Public employees who used to be tasked with finding the potholes and receiving phone-in pothole complaints can now shift to other functions. That might include more crews who actually repair the streets – to the cheers of motorists, cyclists and elected officials.Read More