Citizen Pothole Reporting Via Phone Apps Take Off, But Can Street Maintenance Departments Keep Up?
The most modern of innovations, smartphone apps, are rapidly becoming a means to fix one of humankind’s oldest problems: potholes.
And why not? Regardless of whether you were a fan of Isaac Asimov or the television show “Bewitched,” the futuristic/magical ability to point at a problem and fix it instantly (well, almost) is instinctively appealing. To do that, there are now several apps that combine the basic smart phone tools – cameras, the global positioning system (GPS) and a short-cut email function – which enable a single snap-send way to report a pothole (or graffiti or broken streetlights or other municipal problems).
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